NEW! Foreo Luna 4 Facial Cleaning Device For Sensitive Skin

$349.00

WHAT MAKES IT SPECIAL?
- 35x more hygienic than brushes with nylon bristles.
- 100% of users report more refreshed & radiant skin.
- 96% of users report healthier-looking skin. 81% report reduced blemishes.
- 98% of users experience better absorption of skincare products.
- 86% of users report skin looks & feels firmer and more elastic.
- 16 intensities, 3 cleansing modes, 4 guided massages & 5 massage patterns.

Size :
Weight :
Color :
Sensitive Skin
Balanced Skin
Combination Skin
$349.00

Store Pick Up

This option is not available in your location *

Estimated to be delivered on 12/01/2022 - 15/10/2022.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

GETTING STARTED

Congratulations on acquiring your new LUNA™ 4 & joining millions worldwide who believe in smarter selfcare. Before you start enjoying your new life with sophisticated skincare technology & professional results in the comfort of your home, please take a few moments to carefully read this manual. Welcome to the future of skincare.
Please READ ALL INSTRUCTIONS BEFORE USE and utilize this product only for its intended use as described in this manual.

WARNING: NO MODIFICATION OF THIS EQUIPMENT IS ALLOWED.

LUNA™ 4 OVERVIEW

Meet LUNA™ 4, the most advanced 2-in-1 deep facial cleansing & fi rming brush. Its plush, ultra-hygienic soft silicone combines with manually adjustable T-Sonic™ pulsations allowing you to jump modes as you please. Gentle mode offers a soothing cleanse, Deep Mode plunges into deeper skin layers for an in-pore cleanse, while the medium Regular Mode delivers the best of both worlds. Lift away dirt, oil & excess sebum in just 1 minute and follow with sophisticated fi rming massage routines for fresh, smooth, and younger-looking skin.

LUNA™ 4’s Cleansing Mode channels T-Sonic™ pulsations into the skin, providing a cleanse far superior to handwashing while also enhancing the absorption of your favorite skincare products. In Firming Massage Mode, LUNA™ 4 offers 4 app-guided massage routines and 5 manual massages that use lower-frequency T-Sonic™ pulsations ideal for combating visible signs of aging. These dual benefits make LUNA™ 4 the iconic & essential start of every proper daily cleansing routine.

With staggering customization abilities and brush heads tailored to balanced, sensitive & combination skin, LUNA™ 4 offers a customized professional treatment at home for glowing, flawless results - every time.

UNLOCK YOUR DEVICE
Before first use, download the FOREO For You mobile app to unlock and register your device by following these simple steps:
1. Download the FOREO For You app on your mobile phone
2. Log in to your account or sign up for a new one
3. Add device (on the top of your screen)
4. Choose device series
5. Press and hold the Power button to connect your device to the mobile app 6. Fill in the purchase information And your device is ready to use!

COMPLEMENTARY PRODUCTS Micro-Foam Cleanser
This creamy cleanser transforms into delicate micro-bubbles that lift impurities from deep within pores, gently purify skin, and remove excess oil. Its special formula, containing skin-replenishing amino acids and vitamin E, helps moisturize and protect your skin so it’s left feeling soft and looking vibrant.

DERMATOLOGIST TESTED - FRAGRANCE-FREE - VEGAN - CRUELTY-FREE SERUM SÉRUM SERUM
The ultra-soothing formula glides effortlessly over your skin and works seamlessly with LUNA's firming massage mode which improves the serum’s efficiency. The antioxidant power of squalane gives your skin a healthy, youthful look, while Hyaluronic acid locks in moisture to give you softer, smoother, and super-hydrated skin.

DERMATOLOGIST TESTED - FRAGRANCE-FREE - CRUELTY-FREE

FREQUENTLY ASKED QUESTIONS BASICS 1. WHAT SHOULD I DO AFTER I RECEIVE MY LUNA™ 4 DEVICE? Congratulations on discovering smarter skincare! First things first - download the FOREO For You app for free to unlock and register your device.
2. WHAT COMES WITH MY LUNA™ 4 DEVICE? 1 LUNA™ 4 Device, 1 USB Charging Cable, 1 User Manual, 1 Quick Start Guide, & 1 Travel Pouch.
3. HOW DO I TURN MY LUNA™ 4 DEVICE ON AND OFF? Press the power button on your LUNA™ 4 device to turn it on, and press it again to turn off the device. After completing a pre-set routine, the device will turn off automatically.
4. MY DEVICE IS NOT ACTIVATED WHEN PRESSING THE POWER BUTTON?
The battery is dead. Recharge using a USB charging cable until fully charged and then restart your device by holding down the power button.
5. HOW DO I CHARGE MY LUNA™ 4? LUNA™ 4 is USB-rechargeable, with a 2-hour charge delivering up to 600 uses (based on a 1-minute treatment time per use). The USB charging cable is provided with the device.
6. WHY DOESN’T MY CHARGER GO ALL THE WAY IN? The charging cable for your LUNA™ 4 is not supposed to go all the way into the device. It is completely normal for it to stick out a bit from the device.
7. MY CHARGE DIDN’T LAST 600 USES. 600 uses refer to 600 minutes, so the duration of the charge depends on how often and for how long the device is used.
8. IS THE CHARGING POINT ON LUNA™ 4 WATERPROOF? Yes, the charging point is waterproof which means you can safely use the device in the shower. Make sure the device is completely dry before charging and do not use it while charging. Once you are done using your device, store it in a dry area. Do not leave the device submerged in water.

THE APP 1. WHY DO I HAVE TO DOWNLOAD THE APP BEFORE USING LUNA™ 4?

All app-enabled FOREO products need to be activated and unlocked via the FOREO For You App the first time they turn them on. This helps us protect against fake/copied FOREO products, and it makes it easier to register the warranty and protect your investment.

2. HOW DO I PAIR MY LUNA™ 4 DEVICE WITH THE FOREO APP?

Download the FOREO For You app to your smartphone or tablet and turn on Bluetooth. Press the universal button on your device once to turn it on. A blinking white light indicates your device is in pairing mode. Follow the instructions in the app to register and pair your LUNA™ 4 device.

3. DOES LUNA™ 4 WORK WITHOUT THE APP?

Yes! The App helps you manage your device settings and access video-guided massages, but you can use LUNA™ 4 manually. Buttons on the back of the device allow you to change between cleansing and massage modes without using the App.

4. I CAN’T REGISTER MY DEVICE OR MY DEVICE KEEPS DISCONNECTING. WHAT SHOULD I DO?

Follow the steps to troubleshoot the FOREO For You application:

1) Delete and reinstall the application - perhaps the application simply needs to be updated

2) Ensure that your mobile's operating system has been updated to the latest version (ensure that your mobile phone is running the latest software update)

3) After deleting and reinstalling the application, make sure to restart your phone

4) Delete your phone's cookies and cache memory

5) Ensure that your device is fully charged and that your Bluetooth is turned on

USING LUNA™ 4

1. HOW OFTEN CAN I USE MY LUNA™ 4 DEVICE?

LUNA™ 4 devices are safe and gentle enough to use every day, either morning or night. We recommend using your LUNA™ 4 any time your skin needs a deeper cleanse.

2. HOW LONG CAN I USE IT PER DAY?

Given the efficiency of cleansing, we recommend that you do not use LUNA™ 4 for more than 3 minutes per day.

3. CAN I SHARE MY LUNA™ 4 WITH OTHER PEOPLE, SUCH AS FAMILY MEMBERS? For hygiene reasons, we do not recommend sharing your LUNA™ 4 with anyone else.

4. CAN LUNA™ 4 BE USED FOR REMOVING MAKEUP?

All make-up should be removed before doing the cleansing routine with any of our devices.

5. HOW HARD SHOULD I PRESS WHEN I MOVE MY LUNA™ 4?

There is no need to use any pressure when using LUNA™ 4. Gently cleanse your face using circular movements on the cheeks and forehead, gliding up and down the nose.

6. CAN I USE FOREO LUNA™ 4 AROUND THE EYE AREA?

Yes, you can use your LUNA™ 4 around the eye area. When doing so, please exercise particular care in the undereye regions and do not bring the device into contact with the eyelids or eyes themselves.

7. WHAT KIND OF FACIAL CLEANSER CAN I USE?

You can use the cleanser of your preference as long as it does not contain ingredients that can damage the silicone of your device. Please avoid using clay-based, silicone-based or grainy cleansers, exfoliators, or scrubs, as they may damage the device's soft silicone touchpoints. For best results, we recommend using FOREO Micro-Foam Cleanser.

8. CAN I USE LUNA™ 4 IF I HAVE SKIN CONDITIONS SUCH AS ECZEMA OR IF I HAVE HAD A COSMETIC PROCEDURE SUCH AS BOTOX?

We suggest that anyone who suffers from a serious skin condition or has undergone a cosmetic procedure consults their physician or skincare professional before using the device.

9. CAN I USE MY LUNA™ 4 DURING PREGNANCY?

Yes, LUNA™ 4 is safe to use while pregnant or breastfeeding.

We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase, include photo, purchase date, order number and payment amount.

To start a return, you must contact us at sales@viralemart.com first. If you have returned any product without notify us first, we will not accept your returned product and there will be no refund can be issued back to you, we are also not responsible for the loss of the returned product/products. Note: This step is very important when you do wish to return a cosmetic product.

If your return is accepted, we’ll send you a return instruction on how, where to send your package, and how much refund will be issued.

You can always contact us for any return question at sales@viralemart.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Exchanges
At this moment, exchange is not an available option for online purchase. We are expecting this option to be available in the year of 2022.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. . Usually it will takes 14 business days for us to receive and process your return, then an additional 3-5 business days to receive your refund. Original shipping and handling fees are not refundable.
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